OCR Interpretation

The day book. (Chicago, Ill.) 1911-1917, September 08, 1913, Image 7

Image and text provided by University of Illinois at Urbana-Champaign Library, Urbana, IL

Persistent link: http://chroniclingamerica.loc.gov/lccn/sn83045487/1913-09-08/ed-1/seq-7/

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the winter months a large amount of
operating material is accumulated,
trained, and held in reserve awaiting
'the onslaught of Cupid's army, and
the demand for substitutes for those
who will have to be given summer va
cations. At certain times of the year the
difficulty in holding competent opera
tors is such that girls who have re
ceived special training for certain
classes of service have to be-used on
other classes, where they do much
barm to the service by unconsciously
doing certain things that have been
trained into them for the particular
service for which they were original
ly trained.
You have doubtless experienced
trouble in the use of the nickel tele
phones, especially the nickel-first
service, when the operator deposits
your nickel as soon as she answers
your call, instead of at the proper
time, which is when the party being
called has answered.
This often happens because the
operators who are trained fori the
nickel-last service are required and
trained 'to always press the deposit
ing key or button on answering a
call, so as to deposit any nickels that
might not have been properly depos
ited on the previous call from the
.telephone. They, therefore, have
formed the habit and do the wrong
thing automatically when they take
your nickel on answering a nickel
first calL
"Operators must be trained for the
class of service they are to handle.be
cause there are many different
classes of service, the operation of
which vary considerable.' Measured
service operators have one key to
press after conversation has started
to charge up the call. A great deal
qf difficulty is experienced in making
'them press the button only on suc
cessful and not including wrong
n limber calls, which are "becoming
very frequent. We should be charit
able toward the management of -our
large telephone companies. They
1 have their troubles, especially since
Uncle Sam has taken a hand in the
game, but I never will understand
why they prefer-to follow out the use
of methods and continue to Use ap
paratus that hundreds of the best en
gineers of this country and many
other foreign countries have long
since considered antiquated and not
efficient for modern use.
In 1900 we were averaging about
14 calls per day per telephone, but
this has gradually been reduced to
5ys by the introduction of the nickel
telephone; in other words, the
amount of service we get for what we
pay has diminished, as the system
has expanded and yet the guality of
the service we get has fallen off no
ticeably, especially during the last
year, which strengthens my belief
that the point has about been reached
when the machine must take the
place of the girl in telephone operators.
Delaware, 0., Sept. 8. Lillian Bell
Bogue, author of many sex books and
a former "New York newspaper
writer, is reported to have filed suit
for divorce from Arthur Hoyt Bogue,
of Chicago, charging non-support,
lavish extravagance, habitual use of
cigarettes and irreligious pendencies.
Mrs. Bogue before her marriage
contended that any man under 35
was unfit to be a husband, then she
married a man seven years her junior.
She also declared a wife should never
see her husband without a collar and
a husband should never see his wife
with .curl papers in her hair.
Washington. So far as adminis
tration is concerned, visit to U. S. of
Manuel Zamacona, ex-Mexican am
bassador In Washington has no offi
cial significance.
Salem, O. Oscar Gray, 18, shot
and killed sweetheart, Ida May Lee,
118, then suicided.
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